Skills at Work Training excels in developing and expanding human potential by providing tailor-made secretarial, administrative, customer service, marketing, entrepreneurial and management skills training programmes to corporate organisations. An investment in Skills at Work training rapidly pays dividends in the form of improved customer service, productivity and staff loyalty. Courses include: Business and Report Writing; Secretarial Development; Telephone and Reception Skills; Call Centre Empowerment; Customer Service Excellence; Meetings and Minutes; Presentation Skills; Office Management; Performance Management; Recruitment, Selection and Interviewing Skills; Creating Powerful Training and Development Interventions; Emotional Intelligence; Mentoring and Coaching. Skills at Work Training was established as far back as 1997 as Mosedimosi Communications cc . During 2020 Mosedimosi was converted into a limited liability company with the name Skills at Work Training (Pty) Ltd.