Negative: Not Professional.
What a embarrassing experience it was for my sister to arrive to pick up her order with the exact amount of cash only for it to be short, for a special we had ten minutes prior called to confirm the amount of!!!!!! She also had her baby who is 2years of age, imagine the inconvenience, EVAN the manager who is clearly incapable of managing his staffs errors let alone correcting it is absolutely no help to this matter!!!!!!!!!!!