Situated in the third-largest town in the Free State province, the Kroonstad branch is in the centre of a rich agricultural district. The busiest time on any given day during Tax Season (1 July - 30 November) is between 11h00 and 12h00, and staff at this branch is fluent in Sesotho, isiZulu and Afrikens. There is adequate free parking space opposite the branch and the access to public transport drop-offs and convenience stores are only a kilometre away from the branch.

The town of Bethlehem is in the east of the Free State province, situated on the Liebenberg's River along a fertile valley just south of the Rooiberg Mountains on the N5 highway. The Bethlehem branch enjoys the safety of the Maluti mountains surrounding the town, where staff are fluent in Southern Sotho (Sesotho), isiZulu and Afrikens. This new branch is user-friendly and accommodates both the elderly and people with disabilities. The busiest times at this branch are between 10h00 and 14h00 from Monday until Thursday, while Fridays are full of activity between 09h00 and 16h00. There is limited parking available for taxpayers at the branch, and additional free parking is on hand opposite the branch (next to Volkswagen) . Access to the branch is easy as the branch is situated in Kerk Street (main road in town) and cannot be missed as you pass through this picturesque town.

The Bloemfontein branch is situated in the Free State province, better known as the judicial capital of the country. In this region, staff are fluent in Southern Sotho (Sesotho) and Afrikens, and are usually busy between 10h00 and 14h00 during peak periods. Although the parking space is limited, there is ample metered parking around the branch. The nearest bus station / train station / taxi rank are 5 km away from the branch, and there are no convenience stores nearby. The branch is user-friendly to the elderly and disabled visitors.