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BPESA operates both as a specialist investment promotion agency for business process outsourcing (including contact centres) and as a national trade association and networking body for the industry.

Indox is a business process, document collection and call centre outsourcing company. We relieve businesses of the roles and responsibilities of many of their internal processes. We collect documents of borrowers who approach a credit provider for a loan, offer call centre services from acquisition to customer service, and encourage a digitised, paperless office. We also extract and verify data, as well as manage whistleblowing hotlines and customer complaint lines. Our services are offered as a complete business process outsourcing solution. With more than 65 years of combined experience in business process outsourcing solutions, we are more than qualified to handle all of your document processing, call centre needs and much more.