Mpume was able to retrieve all of my data and copy it back to me fully intact. Where he excels, is that he keeps you informed of his progress every step of the way. He explains what the odds of retrieval are with appropriate cautionary advice. I am not qualified to judge his technical expertise, but validated by my experience, and the numerous 5 star recommendations that he receives from customers I suspect that he is at the very top of his game. It is this combined with his professionalism, courtesy, respect and sensitivity that give me no hesitation in wholeheartedly recommending NI IT Solutions to all of my friends, colleagues; in fact anybody faced with a major hard drive crash