Took a long time to get to contact them. Eventually CT brache helped. Placed order, paid but had to wait a week or two because of technical problems. Re-contacted Simon and in no timethe order was executed for me to collect. Was not familiar with their location but given instructions got me there to collect. Was handled in a very freindly manner and given advice on storage. Will I support them? Yes, I most certainly will. Had some, yummy taste like more! .