Ekurhuleni Metropolitan Municipality - Springs Customer Care Centre

Cnr South Main Reef Road &, Bessemer Street, New Era, Springs, South Africa

(011) 999-8300
(011) 999-8517

Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Areas for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care areas: Payment and account-related services; Lodging and following up of all complaints; Provision of information related to all services in the Metro; Liaison with and referral to line departments where necessary; Booking of facilities and services; Provision of a multi-purpose community care front desk; Provision of a "one-stop Metro-wide" customer care service to all the customers of Ekurhuleni; and Switchboard and call centre related services. These centres are open weekdays from 08h00 to 16h00 except for Wednesday when they open at 09h00.
Links: Ekurhuleni Metropolitan Municipality
Category: Metropolitan Municipalities
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Reviews

User Image
Miemie Pienaar, 25 AUG 2022

Negative: Not Professional, Not Good Quality, Not Responsive.

We tried about 8 different numbers. None of them answered, some goes directly to busy tone or voicemail. Absolutely appalling and non existent customer care.

LR

Le Roux, 9 NOV 2021

Negative: Not Professional, Not Responsive.

The telephone numbers listed, one does not exsist and the other is not answered even after trying 8 times.

JK

Joey koekemoer, 3 APR 2021

Positive: Professional.   

Most pathetic stood in queue for 3hour just to be told they have power failure on saturday 3april 2021. How convenient.

Classification

Springs, East Rand, Gauteng, South Africa
Metropolitan Municipalities
Ekurhuleni Metropolitan Municipality

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