Negative: Not Professional, Not Responsive.
The worst customer service, or rather the lack of it. Horrible company. Driver cannot be reached, does not contact you and also just don't pitch!!! I have been waiting for a package that just has not been delivered. When you phone client service you are put on hold transferred and not helped at all!!!!!! They do nothing from their side Also they dont work on weekends. Cannot be tracked so do whatever they like They should not be in business Stay away!!!
Negative: Not Professional, Not Good Quality, Not Responsive, Not Good Value.
lost parcel by DSV PAKAD0098048 I send my clients their products on the 9th of December 20** within gauteng and they received most of their products except one client in soweto. I finally called their customer center 7:45 am 15 December and I was told it's still in soweto and that it will get delivered today ( 15Dec) it's 22:55 I confirmed with my client that she still didn't receive her product. PAKAD**********8 I send it here diepkloof address: 64** Makhura Drive Diepkloof Zone 4 18** I'm now convinced that my parcel is lost and DSV is ****py courier. no one answers my complain from their lockers emails and customer email. Nobody cares ...think twice before using this company *DSV Locker* Email: *********** Phone: ********** *DSV Courier* Email: *********** Phone: **********