ICASA is the official regulator of the South African communications, broadcasting and postal services sectors. We develop regulations for these sectors, issue licences to telecommunications and broadcasting service providers, monitor licensee compliance with rules and regulations, plan and manage the radio frequency spectrum, and protect consumers against unfair business practices and poor-quality services. Everything we do is aimed at ensuring that all people in South Africa have access to basic communication services at affordable prices. In terms or our licence agreements, operators have to roll out services in under-serviced areas and we ensure that licensees contribute to the Universal Service and Access Fund....

One of the core functions of the SALGBC is to manage the disputes referred to the council. Disputes are managed at the Divisional level and / or Central Council. Disputes such as unfair dismissal, unfair labour practices are referred to the relevant Regional Secretary of the Division, to the applicable regional offices. If the dispute is about the interpretation or application of a collective agreement concluded at the Central Council level, it must be referred to the General Secretary. After the dispute is referred, it is scheduled for conciliation within 30 days, where the parties will attempt to settle the dispute between themselves before an independent conciliator. If the matter is unresolved a certificate is issued. The party may elect to refer the matter to arbitration, in which case the Council, shall appoint an independent arbitrator to arbitrate the dispute within 60 days. The referral should be correct, without any errors or mistakes, to avoid delays...

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