Positive: Professional.
This company was recommended by the hotel I was staying at, so I assumed it was reputable, I didn’t read the reviews but I see now that most ppl are complaining about the same thing…… They rob people money and hid behind their “T& C’s” ……. My ailing mother, infant and I were stuck at KS airport, because our flight was delayed due to the weather, which is CLEARLY an act of GOD!!! But I was told we will have to forfeit our money because they aren’t responsible, so basically I got scammed!!! Worst part I requested if they can not then use the same money for a return shuttle from the hotel to the airport when we leave, I was told no! I must rebook another shuttle. Not only was I stuck and the airport, I got scammed of R735.00 !!!! I wouldn’t recommend this company to anyone, including my worst enemy, I will tell everyone I come across about them.