Ekurhuleni Metropolitan Municipality - Thokoza Customer Care Centre

3521 Moepshe Street, Thokoza, South Africa
Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Areas for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care areas: Payment and account-related services; Lodging and following up of all complaints; Provision of information related to all services in the Metro; Liaison with and referral to line departments where necessary; Booking of facilities and services; Provision of a multi-purpose community care front desk; Provision of a "one-stop Metro-wide" customer care service to all the customers of Ekurhuleni; and Switchboard and call centre related services. These centres are open weekdays from 08h00 to 16h00 except for Wednesday when they open at 09h00.

Reviews

MS

Mbali Sithole, 4 NOV 2021

Negative: Not Professional, Not Responsive.

Some lady with eye glasses was rude towards me today for no reason. I greeted her and she didn't respond she didn't even know how to be professional towards me she was just bitter, angry and extremely rude She needs to be call out to becouse I don't think I'm the only and last person she ever treated like this!

Classification

Thokoza, East Rand, Gauteng, South Africa

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