Ekurhuleni Metropolitan Municipality - Brakpan Customer Care Centre

Cnr Escombe Road and Elliot Avenue, Brakpan, South Africa

(011) 999-8068
(086) 054-3000

Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Areas for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care areas: Payment and account-related services; Lodging and following up of all complaints; Provision of information related to all services in the Metro; Liaison with and referral to line departments where necessary; Booking of facilities and services; Provision of a multi-purpose community care front desk; Provision of a "one-stop Metro-wide" customer care service to all the customers of Ekurhuleni; and Switchboard and call centre related services. These centres are open weekdays from 08h00 to 16h00 except for Wednesday when they open at 09h00.
Links: Ekurhuleni Metropolitan Municipality
Category: Metropolitan Municipalities
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Reviews

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Boitumelo mashego, 7 JUN 2021

Negative: Not Professional, Not Good Quality, Not Responsive.

I had an issue with my electricity being out so I called on Thursday and they said they said they will be there that Thursday. It's Monday the next week and it's still not fixed. All they do is lie and make excuses as to why they haven't fixed it. This is not the first time this happens, I know it takes less than 10 minutes to fix this issue. If I could give it 0 star, I would, but I don't have that option

Classification

Brakpan, East Rand, Gauteng, South Africa
Metropolitan Municipalities
Ekurhuleni Metropolitan Municipality

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